This is a difficult skill to quantify, but employees will typically either display a strong work ethic and the drive to complete tasks, or they won’t. While a work ethic is largely an innate skill, it can be learned with proper training and motivation. Some employees may be able to develop a stronger work ethic with incentive based pay or monetary rewards such as bonuses if they reach a certain goal.Communication skills are the most important soft skills for an employee. The ability to communicate through the spoken and written word is a necessity in nearly every industry and in every workplace. Communication skills can be learned and improved with the right training. It may take time for employees to learn effective communication skills, particularly if they have a naturally shy disposition. In this case, a course on public speaking can work wonders. The techniques learned by speaking to a large crowd can be adapted for daily communications and these lessons are typically good confidence builders for employees.