while operations management is focused on the production of goods and/ or services in an organization its importance to the overall organization cannot be underestimated. when an organizations operations are properly managed the functions of all other departments are smooth and when an organizations operations are managed improperly all other departments suffer. a human resources department is able to make good predictions on the need for staff to develop good job descriptions and to recruit and train more easily when operations are run well. jobs are easier to fill and turnover remains lower. if an operation is not run well the consequences for human resources are not good. for example the human resources people cannot develop good job descriptions and requirements for the production department find it more difficult to recruit and train and face higher turnover which is costly to any organization.